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Our Stay Support is right here that will help you with any uncertainties you may have using your reservation process. Like: challenges inside your reservation procedure, lack of availability, aid with new reservations.
Estoy tratando de hacer una reserva y se muestra un mensaje que dice que el número de personas no puede alojarse en ninguna de las habitaciones disponibles. ¿Qué significa esto?
We assure you that the rate displayed on our Web site is the bottom price available for the chosen dates. Must this not be the situation, We are going to honor the value you found. For even further details, you should begin to see the policies of the assure.
You'll be able to ask for an accessible home from the feedback part throughout the checkout stage when reserving by means of our website.
Please Take note that cultural norms and visitor guidelines might vary by place and by house; the procedures mentioned are supplied by the property
A handful of guests noted routine maintenance problems in some rooms. It truly is proposed to check for any this kind of concerns on check-in and request a space improve if needed.
Attendees traveling with households advised scheduling one particular area for every couple to guarantee ease and comfort due to fairly modest place sizing.
The discharge system differs by financial institution, and generally, the maintain is lifted inside a number of business enterprise days soon after your departure.
The hotel provides a big choice of accommodations that should match functions of all dimensions. Every single home comes with a double Hydro-Spa tub, a private balcony, a mini bar, flat LCD TVs with satellite access, a Bluetooth-enabled clock radio, as well as hotel’s Rock Spa brand of facilities.
The Pure seven-step purification method eliminates as many as ninety nine% of allergens. If any of your respective crew suffers from airborne allergies, this amenity is truly worth its body weight in gold documents.
Some company reported maintenance problems in some rooms. It is advised to check for any this sort of concerns upon check-in and ask for a home transform if needed.
Disadvantages (-) I checked in and failed to get a website Unique setup in my home like I'd on my previous go to. I also was not told about my vacation resort credits and Once i requested about them looking at they advised me I had to use them that day.
Attendees have praised the wonderful support through the hotel at Hard Rock Hotel Cancun. The staff is described as really awesome and courteous, with fast and constantly on-place support.